I recommend EGA Products highly to anyone interested in their products. Having done business with them for almost 3 years, I have learned they offer quality products coupled with prompt courteous service.
I have had the pleasure of working with EGA Products for more than 30 years. It’s been a great relationship! EGA’s ladders are tops in the market place with regard to quality and breadth of line.
EGA’s ability to do custom work in low, as well as high volume is invaluable to me – in my efforts to be a value-added supplier to my customer base.
EGA’s inside team of Scott, Tom and Pete are responsive to our requests and work hard to meet our needs.
As a distributor, working with EGA is a great experience! Pete helps me with all my questions in a professional and timely manner. He is available to me for custom or off the shelf products. Tom helps with shipping and is very knowledgeable when it comes to the complexities of today’s shipping needs. As the President and owner of EGA, David goes out of his way to help me get the sale when needed. I enjoy working with this professional group of salesmen.
I have been associated with EGA for almost twenty years. Beyond the exceptional quality of their products, the staff at EGA is focused on the highest levels of customer service and satisfaction. Any issues that have occurred have always been resolved quickly. In the thirty years that I have been in business I have worked with countless manufacturers. EGA is the standard with whom I measure these other manufacturers.
In the 9 years that I have been in the Material Handling Industry, I have had the opportunity to work with many manufacturers of ladders. I can honestly say that EGA has always been my first go-to to source for not only a standard product, but a custom product as well. The Reps at EGA are very responsive, knowledgeable and professional – resolving issues efficiently, providing a high quality product and shipping orders in a timely manner consistently.
We enjoy working with EGA because they are the complete package supplier.
- First – their products are reliable, priced competitively, and ship in a reasonable period of time.
- Second – as a dealer who appreciates current information at their fingertips, we use their website daily to review pricing and appreciate that we don’t always have to make a phone call. If we do have to make a phone call, EGA’s customer service is personal and top-notch.
- Third -EGA’s communication is unlike any in the industry. You receive a personal phone call when your product has shipped allowing you to pass on excellent customer service to your customer.
The staff at EGA Products is always very friendly, efficient, and helpful. The turnaround time on our orders is quick and always on time!